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Terms of service

Article 1 (general rules)

1. This agreement allows the customer to purchase products on the Internet market provided by The ART Co., Ltd. (hereinafter referred to as "our company") or on the accompanying services (hereinafter referred to as "this market, etc."). It stipulates the terms and conditions for conducting transactions such as.

2. If the customer uses this market, etc., the customer is deemed to have agreed to these terms, etc.

3. Through this market, etc., in addition to listing and selling products, we will support inquiries and transportation, and also provide various information on products and services such as this market.

 

Article 2 (Registration and use of this market, etc.)

1. Customers can use this market, etc. by registering as a member by the method specified by the Company.

2. Your registration information must be provided with true and accurate information, and if there is a change in the registered information, it is necessary to promptly change the registration information. It occurs to the customer registrant due to falsehood, clerical error or omission of description in some or all of them, unauthorized use of this market etc. by a third party due to improper management of customer's registration information, etc., or behavior contrary to this agreement. We are not responsible for any damage caused.

3. You can apply for the purchase of products from us in this market etc. according to the procedure established by us. In addition, we may change the specifications of the application procedure at any time in order to improve the convenience of our customers.

4. Other transaction conditions, such as payment methods and shipping methods that you can select when ordering, may vary from time to time. Customers are responsible for confirming these conditions before applying to purchase the product.

5. When the customer completes the application procedure, the sales contract for the product related to the application has not been established between the customer and the Company. When the status of the purchase history changes to "Order confirmed", a sales contract will be established for the product to be applied for.

 

Article 3 (Payment)

The customer shall complete the payment of the product price, etc. by the payment method selected at the time of ordering by the date specified by the Company.

 

Article 4 (Transfer and delivery of ownership)

1. We will ship the product to the customer after confirming the completion of payment of the customer's product price.

2. Ownership of the goods will be transferred from us to you when you receive the goods or when the goods are delivered to the delivery location specified by you by the delivery company.

3. If the goods are damaged or lost due to the intention or negligence of the delivery company after the goods have been shipped by the customer or before the goods arrive at the delivery location specified by the customer, the Company will be responsible for the damage or loss. I will take responsibility.

 

Article 5 (Cancellation by our company / Cancellation of sales contract)

1. The Company may refuse the transaction of the product due to the convenience of the Company until the sales contract of the product related to the application is concluded after the completion of the application procedure by the customer, pursuant to the provisions of Article 2.5. I have.

 

2. The Company may cancel the product sales contract with the customer by notifying the customer in any of the following cases.

(1) When the customer violates or is likely to violate this agreement

(2) When payment of the product price, etc. cannot be confirmed by the date specified by the Company.

(3) When it is difficult to deliver the product, such as when the product is out of stock or the delivery location specified by the customer is in an area where a delivery method cannot be prepared.

(4) When the customer refuses to receive the item

(5) When the customer violates the prohibited items stipulated in Article 13 (1)

(6) When the customer has received a petition for bankruptcy, special liquidation, civil rehabilitation proceedings or the commencement of corporate reorganization proceedings, or has filed one of these by himself / herself.

(7) When the customer receives seizure, provisional seizure, provisional disposition, compulsory execution, auction petition, or tax delinquency disposition from a third party.

(8) In addition, when the Company determines that it is necessary to cancel the sales contract with the customer.

3. The Company shall not be liable for any damage or disadvantage caused to the customer due to the failure of the sales contract pursuant to Paragraph 1 of this Article or the cancellation of the sales contract pursuant to the preceding paragraph.

 

Article 6 (Cancellation / Return by Customer)

1. The customer can cancel the application free of charge after applying for the purchase of the product to us until shipping.

2. If the following reasons (hereinafter referred to as "deficiencies") are found in the products shipped to the customer, the Company will return or exchange the products according to the customer's choice (hereinafter collectively referred to as "Returns will be accepted". However, the Company shall accept the exchange only when the Company holds the same type and quantity of the product as the product for which the customer applied for purchase as stock, and if the stock is out of stock or insufficient. Will be handled by return, regardless of your choice.

(1) When a product that the customer has not applied for is sent

(2) When the product status described in this market etc. and the product status sent are different.

3. Customers who wish to return the product will be notified of any defects in the product within 48 hours after the product arrives by the method specified by the Company, and the first day of arrival of the product will be the first day (hereinafter referred to as "the first day of arrival"). ”), You shall apply for returns from the return application form within 14 days.

4. The Company will return the product to the Company from the first day of arrival to the 21st day of the product for which the customer has applied for a return, etc., and if the Company can confirm that the product is defective, etc. We will notify the customer that we will accept returns. In this case, we will bear the cost of returning the product.

5. In addition to following the procedures in paragraph 3 and the preceding paragraph, the Company may not be able to respond to requests for returns, etc. after the product has been shipped if all of the following conditions are not met. The customer cannot make any objection to our response such as returns unless there is a reasonable and justifiable reason for not being able to meet the conditions set forth in this section.

(1) The product is unopened or completely new and unused.

(2) After receiving the product, no damage to the product is found by the customer. However, even if the product is found to be damaged when we receive the product, it is clear that the cause is the intention or negligence of the carrier when the product is delivered to the delivery location specified by the customer. In some cases, we will accept returns.

(3) All packaging materials must be stored and ready to be used to protect the product.

(4) When it is recognized that the packaging of the product is the same as or equivalent to that at the time of receipt.

(5) All the included documents and other included items are complete and there is no shortage. The application for returns from the return application form must be made within the 14th day, with the customer's receipt date of the product as the first day (hereinafter referred to as the "first day of arrival").

(6) The conditions in this section must be confirmed by the Company and approved for return by the method prescribed by the Company.

6. When accepting a product exchange, the Company will promptly address the location specified by the customer as the product delivery destination at the time of purchase of the product, and the same as the product for which the customer has applied for purchase, immediately after the notification in paragraph 4. We will ship the same type and quantity of products (hereinafter referred to as "replacement products") at our expense. Ownership of defective products (hereinafter referred to as "returned products") that we have received from you will be transferred from you to us when we ship the replacement product. Article 4, Paragraph 2 shall apply mutatis mutandis to the transfer of ownership of the exchanged product, and this Article shall apply mutatis mutandis to the deficiency of the exchanged product.

7. If we are unable to respond to your request for returns, we will promptly notify you that we will not be able to respond to your request, and will send it to the location you specified as the delivery destination when you purchased the product. We will ship the returned product at your expense. The customer shall bear the risk of damage or loss of the returned product and other accidents during delivery that are not the responsibility of the Company.

8. Even if we cannot accept returns for products for which the customer has applied for returns, we may, at our discretion, respond to the restoration or repair of abnormal product conditions. Details such as the cost, method and timing of restoration or repair shall be determined by consultation.

 

Article 7 (Refund)

1. In the event of a return, etc., we may contact the customer regarding refund of the product price, etc.

2. If the customer chooses to return the product, we will refund the product by the method prescribed by us after confirming that the condition of the product returned by the customer is normal due to the customer's responsibility. ..

3. When we refund, the refund method may change depending on your payment method.

4. We will not bear any delays or other expenses for delays in refunds caused by your negligence, such as when you do not contact us with the transfer account information by the date specified by us.

 

Article 8 (Responsibility for defect warranty)

1. If the product received by the customer does not conform to the contract contents in terms of type or quality and causes damage to the customer, the Company shall not be liable except for the cases specified in the next paragraph.

2. At the delivery location of the customer or the product specified by the customer, within 3 months from the date of receipt or delivery of the product, the purchaser notifies that the product does not conform to the contract contents, and it is from the time of shipment. If it is determined that it existed, we will be liable for damages within the limit of the purchase price or the obligation to provide a substitute in consultation with the customer.

 

Article 9 (copyright)

Copyrights have been generated for the image data and product information posted on this market, etc., and the customer cannot use them for any purpose other than private reproduction, etc., as stipulated by the Copyright Law.


 

Article 10 (Notice)

1. Notifications, etc. from the Company to customers regarding this market include sending e-mails to the e-mail address in the latest registration information or information entered by customers when shopping, posting on the website related to this market, etc. Alternatively, we will do so by any other method that we deem appropriate.

2. If the customer notifies by sending an e-mail, the company will send an e-mail to the e-mail address in the preceding paragraph, and when the customer becomes able to view the e-mail or after the e-mail is sent by the customer. You agree in advance that the notice from us will be deemed to have arrived 24 hours later, whichever comes first.

 

Article 11 (contact / promotion)

1. The Company may contact the customer by telephone, e-mail, mail or other methods for campaign announcements, advertisements, etc. regarding this market in accordance with laws and regulations.

2. The Company may contact the customer by telephone, e-mail or other methods in order to investigate opinions about this market, investigate the status of transactions, etc., and conduct hearings.

 

Article 12 (Use of this market by minors and adolescents)

1. If the customer is a minor, a guardian or a person being assisted, with the consent of the parent or guardian, assistant or assistant (hereinafter collectively referred to as "guardian"). We shall use this market.

2. Notwithstanding the provisions of the preceding paragraph, if it is discovered that the customer prescribed in the preceding paragraph is using this market without the consent of the guardian, the Company shall not notify the customer in advance of the following. You can take some or all of the measures specified in each item.

(1) Suspending the use of this market by customers or canceling membership registration

(2) Suspending the performance of transactions such as shipping of goods

3. We may impose age restrictions on the range of products available for purchase, this market or ancillary services available. If it is discovered that the customer has purchased an age-restricted product or is using this market market or incidental support even though he / she has not reached the age specified by us, we will take one of the measures set forth in the preceding paragraph. You can take part or all.

 

Article 13 (Prohibited matters)

1. The customer shall not perform the acts specified in the following items when using this market.

(1) Violations of laws, court decisions, decisions or orders, or legally binding administrative measures

(2) Harming public order or good morals

(3) Transfer of profits due to crimes and promotion, assistance, etc.

(4) Providing benefits to antisocial forces and other cooperation

(5) Impersonating a third party or intentionally sending false information

(6) Applying for the purchase of a product with an intention other than the purchase

(7) Do not receive the product without a justifiable reason

(8) Returning goods without a justifiable reason

(9) Returning the received product after damaging it.

(10) Use the purchased product for purposes other than its intended purpose.

(11) Self-transactions, insider trading within related parties, fictitious transactions

(12) Infringement or inconvenience of the rights of our company, other customers, and other third parties

(13) Unauthorized access or promoting this

(14) Inducing malfunction of this market

(15) Use, create, or distribute external tools that cause the Market to take advantage of bugs that are not normally intended, or have effects that are not normally intended.

(16) Excessive burden on our company, other customers' servers, computers, etc.

(17) Sending or disseminating harmful programs such as computer viruses to our company, other customers, and other third parties.

(18) Interfering with the operation of this market

(19) Use this market for improper purposes

(20) Violation of this agreement or contrary to the purpose of this market

(21) Other things that the Company deems inappropriate

2. If the customer violates the provisions of the preceding paragraph or fails to meet the obligations to the Company, the Company may take some or all of the measures specified in the following items without notifying the customer in advance. increase.

(1) Stopping customers from using this market, etc.

(2) Suspending the performance of transactions such as shipping of goods

(3) Request the customer to pay the price by a method different from the payment method selected at the time of ordering.

3. The Company shall not be liable for any damages caused to the customer as a result of taking the measures set forth in the preceding paragraph.

4. If the customer violates paragraph 1 and causes loss or damage to the Company, the customer will return the profit gained by the customer to the Company and the damage caused to the Company. You must compensate immediately.

 

Article 14 (Handling of personal information)

1. We will handle personal information acquired by customers using this market appropriately in accordance with our privacy policy.

2. We recommend the use of a certificate issuance service to identify the purchased product, and please refer to our privacy policy for the handling of personal information related to it.

 

Article 15 (No transfer)

You may not assign or lend the rights and obligations related to the use of this market to a third party.

 

Article 16 (Disclaimer)

1. Natural disasters, wars, terrorism, riots, enactment, revision and abolition of laws and regulations, intervention or orders of government agencies, infectious diseases, power outages, failures of communication lines and computers, interruptions, delays, cancellations, data due to system maintenance, etc. We are not liable for any damages caused to the customer if part or all of this market is stopped due to loss, unauthorized access to data, transportation accidents, labor disputes, equipment accidents, etc.

2. Our liability under these Terms shall be limited to operating the Market with reasonable effort, and we shall ensure the accuracy, up-to-dateness, usefulness, reliability, legality and specific purpose of the Market. We do not take any responsibility, including conformity and non-infringement of the rights of third parties, and make no warranty.

 

3. We do not guarantee that the mail content sent from our web pages, servers, domains, etc. does not contain harmful things such as computer viruses.

4. The Company may provide information to customers, but we are not responsible for the actions of customers using such information.

5. The Company is not liable for any damages caused by the customer's violation of this agreement.

6. In order for the customer to use this market, it is necessary for the customer to prepare and maintain the usage environment on the customer side such as the network, computer, software, etc. used by the customer at his / her own expense. The Company is not liable for any damages caused by the maintenance of the customer's usage environment or the customer's usage environment.

7. If we are liable to you in connection with your use of the Market, we will cause normal and direct damages to you, except due to our intentional or gross negligence. I will compensate for this only. In addition, we shall not be liable for any damages caused by special circumstances (including cases where the occurrence of damages is foreseen or could be foreseen).

 

Article 17 (Governing Law / Jurisdiction Court)

This agreement, etc. shall be interpreted based on Japanese law, and if a proceeding is required regarding this agreement, etc., the Tokyo Summary Court or the Tokyo District Court shall be the exclusive jurisdiction of the first instance, depending on the amount of the proceeding. It will be a court.

 

Article 18 (Stop / End)

The Company may suspend or terminate the provision of this market or incidental services to this market at any time without prior notice to the customer. We are not responsible for any damage or disadvantage caused to you due to the suspension or termination of this market.

 

Article 19 (Revision of this agreement)

The Company shall be able to revise these Terms and Conditions at any time without notifying the customer in advance, and when the Company posts the revised Terms and Conditions on the Company's designated website (the Company has revised the Terms and Conditions). If the effective date of is set separately, it will take effect on that date). If you subsequently use the Market, you are deemed to have agreed to the revised Terms.

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